Shipping policy
Effective Date: July 9, 2025
Company: Ayat Marketplace
At Ayat Marketplace, we are committed to delivering your kitchen and home goods quickly, safely, and reliably. Please review our shipping policy below.
Processing Time
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options at checkout:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Free Shipping | 5–8 business days | Available on orders over $75 (domestic only) |
Delivery times may vary depending on your location and external factors such as weather or carrier delays.
Shipping Locations
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We currently ship within the United States.
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We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your delivery status.
Delays & Issues
While we do our best to ensure timely delivery, Ayat Marketplace is not responsible for shipping delays caused by carriers, natural disasters, or incorrect addresses provided at checkout.
Missing or Damaged Packages
If your order is lost or arrives damaged:
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Contact us within 7 days of the expected delivery date.
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Email us at [support@ayatmarketplace.com] with your order number and a description of the issue.
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We will investigate and offer a replacement or refund where appropriate.
Contact Us
For questions about your shipment, email us at:
📧 support@ayatmarketplace.com
📍 Ayat Marketplace